Frequently Asked Questions
Your guide to premium tech solutions and support.
How long does shipping take for electronic components?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout for urgent repairs and upgrades.
What is your return policy on opened hardware?
We offer a 30-day return policy. However, opened electronic components may be subject to a 15% restocking fee unless the item is found to be defective.
Do your refurbished devices come with a warranty?
Yes, all Salem Techsperts certified refurbished devices include a comprehensive 90-day hardware warranty covering parts and labor.
How can I track my order status?
Once your order is processed, you will receive an email with a tracking number and a link to our real-time tracking portal.
What payment methods do you accept?
We accept all major credit cards, PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
Can I get technical support for products I purchased?
Absolutely. Our team of experts provides lifetime basic technical support for all hardware purchased through our store via email or live chat.